What's Wrong with the 7th Generation (2020–2021) Outback?

Outback owners have made 1 complaint about the 2020–2021 model years. Using our PainRank™ system we've ranked it 4th out of 38 Subaru generations in overall reliability, with plenty of windows concerns.

Compare With Other Outback Generations

Common 2020-2021 Subaru Outback Problems

Some of the worst issues 7th generation Outback owners have to deal with.

  1. Cracked Windshields

    Since 2015 there has been a surge in complaints about Subaru windshields that crack spontaneously. Many believe this is due to a design switch to 'acoustic glass.' Owners want compensation from Subaru because windshield replacements come wi…

    Continue reading article "Cracked Windshields" Image from inside the a 2016 Forester cabin showing a large horizontal crack along the bottom of the windshield.

  2. Subaru EyeSight Problems

    Subaru's EyeSight technology has been known to fall asleep on the job, particularly in bad weather driving. And while newer versions have improved, the system is generally regarded as bulky and an overly expensive upgrade on higher trim lev…

    Continue reading article "Subaru EyeSight Problems" Image looking through the windshield towards a pair of EyeSight cameras flanking the rearview mirror.

What Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Worst Issues

What Breaks the Most

Years to Avoid

7th Generation (2020–2021) Outback Key Numbers

  1. 1 model year

    Grouping all models by their year can reveal some baddies.

  2. 1 complaint

    Running tally of owner grievances filed to CarComplaints.com.

  3. 4th in reliability

    Overall reliability rank out of 38 eligible generations.

Recent Lawsuits for 7th Generation Outback Owners

  • Sampson, et al., v. Subaru of America, Inc., et al.

    1. Case Filed

      A Subaru class action lawsuit includes 2013-2021 vehicles equipped with automatic emergency braking (AEB), which includes pre-collision braking and reverse automatic braking. Additionally, the lawsuit includes 2013-2021 Subaru vehicles equipped with lane keep assist (LKA).

  • Partially dismissed

    Powell, et al., v. Subaru of America, Inc.

    1. Partially dismissed

      A Subaru windshield lawsuit has been partly dismissed after a federal judge ruled several claims made by Subaru owners weren't sufficiently pleaded.

    2. Case Filed

      Lawsuit alleges 2017-2019 Subaru Forester and 2017-2019 Subaru Outback vehicles are equipped with windshields that suddenly chip, crack and break. Subaru allegedly refuses to pay for repairs even when the vehicles are under warranties, leaving owners and lessees with paying for windshield replacements.

    Problem
    Cracked Windshields
    Class Vehicles
    • 2017-2020 Forester
    • 2017-2020 Outback
    • 2017-2020 Crosstrek
    • 2017-2020 Legacy
    • 2017-2020 Impreza
    Location
    New Jersey

Recent 7th Generation (2020–2021) Outback News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Subaru isn't pulling any punches when placing blame for their latest recall.

    They say "a single associate" was found using "an improper torque wrench technique" while tightening a cable nut in the CVT select lever of the 2021 Impreza and Outback. That's going to be an awkward next performance review. If left loose, the gear selector may not function properly.…

    keep reading article "Single Factory Worker Linked to Latest Transmission Recall for 2021 Impreza and Outback"

  2. The lawsuit against Subaru's crappy windshields will move forward after partially surviving the automaker's motion to dismiss.

    The windhsields crack and chip at an alarming rate, but Subaru doesn't cover replacements under warranty if the issue is due to a defect. According to them the warranty only covers material or workmanship issues. Strange position to take, but ok.

    While a few allegations were removed due to legal technacilities, the judge said dismissing the case entirely at this point would be premature.…

    keep reading article "Subaru Windshield Lawsuit Survives Motion to Dismiss"